This survey helps you apply sixteen credibility factors recognised by Canadian courts and tribunals to a witness you have just interviewed — and, more importantly, to write down why you reached the view you did, while it is fresh.
This tool runs entirely in your browser. No interview notes, witness names or ratings are transmitted, stored on any server, or seen by anyone but you.
Your work is held for this browser tab only. Close the tab and it is erased — so nothing about a witness is left behind on a shared or public computer.
The result is not a finding and carries no independent authority. It is a structured record of your own reasoning. A single factor may properly outweigh everything else, and the judgment remains yours. This is not legal advice, it creates no solicitor-client relationship, and it is a complement to legal advice rather than a substitute for it. Full terms of use.
Seven of the sixteen factors presuppose something — a role, a prior statement, or other accounts to compare against. Your answers here determine which factors the survey puts to you, so that none of them is left to be skipped in the moment.
Several factors penalise a witness for hesitancy, patchy recall or a flat emotional presentation. Those are also ordinary effects of trauma. Where either condition applies, the tool limits how far those factors can count against the witness. It is a deliberate accommodation, not a clinical instrument — an imperfect answer to an imperfect situation. It only ever reduces the negative. Nothing here adds credibility to anyone.
Four short questions about what actually happened in the interview. Anything that did not present at all is set aside rather than scored — it neither helps nor harms the witness.
Your ratings are grouped by factor for the first time. Where you rated at the extremes of the scale, say briefly what in the interview took you there — that sentence, written now, is what the record is actually for.
Paste the result codes from everyone in the session — one per line. Nobody's ratings are identified beyond the name they typed, and no witness details are carried in a code.
Sixteen Factors is offered free by Confluence Labour Relations & Strategy Inc. Using it means accepting these terms. They are short because the tool does very little on our side — it runs on your computer and we never see your work.
Effective 27 August 2026.
Sixteen Factors is a structured worksheet. It helps an investigator apply sixteen credibility factors recognised by Canadian courts and tribunals to a witness they have interviewed, and record their reasoning while it is fresh.
It does not make findings. The scores it produces are a summary of ratings you entered. They are not a determination of credibility, not evidence of any fact, and carry no independent authority. A single factor may properly outweigh the aggregate. The judgment is yours alone, and so is responsibility for it.
It is not legal advice. Using it creates no solicitor-client relationship, and nothing you enter into it is privileged. Confluence is not a law firm. This tool is a complement to legal advice, never a substitute for it — where a matter is serious, contested, or likely to be litigated, retain counsel.
It is not a clinical instrument. The interpretative limits let an investigator reduce how far certain factors count against a witness. They are a deliberate accommodation, not an assessment of anyone's psychology, and they never add credibility to anyone.
Everything happens in your browser. Nothing you type — witness names, notes, ratings, reasoning — is transmitted to Confluence or to anyone else. We operate no server for this tool, receive no data from it, and cannot see, recover or produce your work.
By default your work is held for the current browser tab only, and is erased when you close it. This is deliberate: an investigation contains personal information about identifiable people, and a tool that quietly left it on a shared or public computer for the next user would be unsafe whatever its terms said.
You may opt in to keeping a file on the computer between sessions. If you do, it is stored by your own browser on that device, it is erased automatically after seven days, and you should not enable it on any machine you do not control. Erase everything now on the opening screen and Finish and erase on the report both remove it immediately, from the tab and from the computer.
The information you enter is your responsibility. Witness statements and investigation notes are personal information about identifiable people. You are responsible for having the authority to handle it and for complying with the privacy legislation that applies to your organisation. Because nothing reaches us, Confluence is not a custodian of that information at any point.
This version contains no machine learning, no language model, and no automated decision-making. It performs arithmetic on numbers you enter and prints them back with your own words. Nothing about a witness is inferred, predicted or classified by software.
Confluence does not and will not offer analysis of video, audio, or a witness's demeanour for signs of deception. The science does not support it.
The tool is provided free and without warranty of any kind, express or implied, including any warranty of accuracy, fitness for a particular purpose, or uninterrupted operation. To the fullest extent permitted by law, Confluence Labour Relations & Strategy Inc., its directors, employees and agents are not liable for any loss or damage — direct, indirect, incidental, consequential or otherwise — arising from your use of the tool or reliance on anything it produces, including any outcome in any proceeding.
The instrument — its structure, the plain-language expression of the factors, the forty-eight statements, the rating scale as adapted, and the scoring method — is the property of Confluence Labour Relations & Strategy Inc.
You may use it freely in your own work, including commercial work, and the reports it generates are yours to use as you see fit. You may not resell it, redistribute it, host a copy, incorporate it into another product or service, or produce a derivative of it, without written permission. Ask — the answer is often yes.
These terms may be updated; the version in force is the one published here on the day you use the tool. This agreement is governed by the laws of the Province of Alberta and the laws of Canada applicable in it, and the courts of Alberta have jurisdiction.
Questions about the tool, permission to use it beyond the terms above, or an investigation you want help with: samk@confluencelr.ca.